Privacy Policy

Privacy

Last Updated: Jul 24, 2026

About Privacy Policy

Wolfinx provides bookkeeping, financial reporting, and financial advisory services to doctors, clinics, medical centers, and other businesses. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a consultation, or use our services.

Information We Collect

Depending on how you interact with us, we may collect: Your name, email address, and phone number. Your clinic, company, or business name. Information included in consultation requests, contact forms, emails, or WhatsApp messages. Business and financial information provided when you become a client. Documents required to deliver bookkeeping, reporting, or advisory services. Basic website usage information, such as visited pages, general traffic sources, browser type, and device type. We only request information that is reasonably necessary to respond to your inquiry or provide the agreed services.

Financial and Medical Information

Wolfinx provides financial and business services and does not provide medical services. Please do not submit patient files, diagnoses, treatment details, medical records, or other patient health information through our public website forms, email, or WhatsApp unless we have expressly agreed in writing on an appropriate and secure method for handling such information. Financial documents received from clients are used only to provide the agreed services and are treated as confidential information.

How We Use Your Information

We may use your information to: Respond to questions and consultation requests. Recommend an appropriate Wolfinx subscription or service. Prepare proposals and communicate with prospective clients. Deliver bookkeeping, reporting, and financial advisory services. Manage client relationships, payments, and service-related communications. Improve our website, services, and customer experience. Protect our website and prevent misuse or unauthorized activity. Meet applicable legal, accounting, regulatory, or contractual obligations. Send business updates or marketing messages where you have agreed to receive them. You may unsubscribe from marketing communications at any time.

How We Share Your Information

We do not sell or rent your personal or financial information. We may share limited information with trusted service providers that help us operate our business, such as: Website hosting and analytics providers. Email and cloud-storage providers. Accounting, reporting, and communication tools. Payment providers, where applicable. Professional advisers, auditors, or legal consultants. These parties receive only the information reasonably necessary to perform their services. We may also disclose information when required by applicable law, a court order, or a competent regulatory authority.

Data Retention

We retain personal information only for as long as reasonably necessary to: Respond to inquiries. Provide contracted services. Maintain accurate business and accounting records. Resolve disputes. Meet legal or regulatory requirements. When information is no longer required, we may securely delete or anonymize it.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure. These measures may include controlled access, secure storage, password protection, and restricted document sharing. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

International Data Transfers

Some service providers used by Wolfinx may process or store information outside Jordan. Where an international transfer occurs, we take reasonable steps to use appropriate providers and safeguards consistent with applicable data-protection requirements.

Your Privacy Rights

Subject to applicable law, you may request to: Access personal information held about you. Correct inaccurate or incomplete information. Request deletion of information where legally permitted. Withdraw consent previously provided. Object to certain uses of your information. Ask questions about how your information is processed. To submit a request, contact us using the information below. We may need to verify your identity before completing the request.

Third-Party Links

Our website may contain links to third-party platforms, such as LinkedIn, WhatsApp, booking tools, or payment providers. Wolfinx is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy when our services, website tools, or legal obligations change. The updated version will be published on this page with a revised “Last Updated” date.

Contact Us

For privacy questions, requests, or concerns, contact: Wolfinx Email: support@wolfinx.com | Phone: +962 79 067 2181